GENERAL QUESTIONS

I live in a different location. How do I get a Gazebo installed at my place?

We provide door-to-door installation service. We transport the Poly Fibre modules to your location and then we assemble the final structure at your premises. We take care of everything needed to complete a project. All you have to do is to sit back and relax!

Do I need to make any preparations to install a Poly Fibre structure?

All our structures come as a ready-to-assemble kit, that even a client can assemble together. Nevertheless, we will have our installation teams set it up for you. For Gazebos and Pergolas, you only require a plain surface. If the surface is highly uneven, you may send us pictures of that surface on our WhatsApp number +91-8750049951. According to the size of the product, we will also tell you about the area of the ground needed to install a product. Usually, you do not need to make any preparations, but we will still assist you if anything is needed before installation.

What is the lead time to install a finished product?

Once we reach your location with the modules, most products are completed within 1-2 days. Depending on the scale of the project, it can take even less than that. Custom dimensions may take a little bit longer.

Where can I find the prices for each product?

Please call on +91-8750049951 and we will walk you through the prices for all our products.

What if the installed product starts to develop damages, cracks, or discoloration?

Our 10-year warranty covers most manufacturing damages, cracks, or discolorations that are not caused by timely wear and tear. Generally, Poly Fibre material is known to withstand harsh weather conditions and it does not easily develop any wear & tear with time.

Someone broke a portion of my Gazebo or Pergola. What do I do?

Our designs are modular. If a portion of the installed structure is broken, we will come to your location and replace that module at reasonable charges. If your location is far, we would ship you the modules and assist you remotely to replace the modules.

Can I order customized dimensions?

We have a range of designs and dimensions available with us. Additionally, we can also build a customized structure according to your needs. We can customize many designs and sizes to accommodate almost any deck, space, patio, or backyard.

Would there be any rainwater, sun or wind damage to the installed product?

No damage. It is because we use Poly Fibre material which is a very high-quality, weather-tolerant, and sturdy composite.

I want to see the products in person.

You are welcomed to visit our grand showroom in New Delhi at the following address:

Indoor Experience Centre-
Silver Oak Farms, Ghitorini , New Delhi – 110030 (INDIA)

If you are unable to make it to our showroom, we can also provide you with our clients’ location so that you may visit the site and see the installed product yourself.

Can I order from a remote location using online payment methods?

Yes. We would love to discuss and accept your order over the phone. We accept all payment methods online.